Where Work
And Family Meet!
Who We Are
Phil-Am Outsourcing Solutions, or OSI as we’re known around the office, has been a trusted name in the BPO industry since 1998. As one of the first BPOs in Cebu, we have witnessed the rise and fall of many competitors, yet we have remained steadfast. At OSI, you can rely on our unmatched expertise and unwavering commitment to excellence.
What We Do
For more than 2 decades we have built a wide variety of teams supporting the various needs of our clients from around the globe. Below you will find just a few examples of the types of teams we have built and some of the skill sets we are continuously searching for.
Editing
We have provided editing services for large international publishers. These services have ranged from municipal codes to scientific papers to self-published authors.
Digital Marketing
Our teams have provided services such as SEO, SMO and SEM for our overseas clients. This includes skills in technologies like WordPress, Adwords, social media and more.
Web Development
We have built many different teams of programmers for our clients. These teams have used technologies and frameworks such as CodeIgniter, Laravel, C#, WordPress, etc.
Customer Service
Working closely with our clients, we have built teams of agents that provide technical support, customer service and inbound sales. These teams included voice, email and chat support.
Graphic Design
We have hired graphic designers that have provided a variety of services for our clients. This includes teams that designed book covers, advertisements, social media graphics, and more.
Data Entry/Research
Over the years we have built many different data entry and web research teams. These teams provide services such as data harvesting, data validation, encoding, and back-office support.
Customized Teams
Where we really excel is in building customized teams of employees for almost any task our client’s might need done. Some of these services have included:
Why We Are Different
There are many things that set us apart from other companies. Our length in business is an important one, but we are also known for our family values. When you join us, you become part of our family. Don’t take our word for it, check out our online reviews or ask anyone who has worked with us. They will tell you that OSI is a great place to work!